Job title

Bilingual CS Agent, English/ French (PM or Flex PT)

Head office

Province

BC

Position location

Delta, BC
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Description of work

Express Employment Professionals, Delta, is recruiting for a French Bilingual Customer Service Representative our client in Richmond, BC, Canada. The candidate will be responsible. The French Bilingual Customer Service Representative will work directly with the department co-coordinators to ensure that customer calls are handled in a timely and professional manner in English and French as required. We are looking for someone who is customer service oriented person with either large retail and/ or office experience. 

Duties and Responsibilities:

The Bilingual CSR will work directly with the department co-coordinators to ensure that customer calls are handled in a timely and professional manner in English and/or French as required.

*Customer Service and troubleshooting issues regarding company products.
*Documenting on software.
*Other activities as assigned by department Manager and/or department Coordinators.

Knowledge, Skills and Abilities Required

Must hold valid SIN card/ be able to work in Canada
High school diploma required.
One year experience in Customer Service, preferably in an automated setting
Must be able to pass credit check (or explain why you may not pass)
Highly developed communication and interpersonal skills.
Computer literate and moderate technical skills.
Ability to analyze and solve problems.
Strong ability to multi-task in a fast-paced and constantly changing environment.
Strong ability to prioritize tasks and complete work in the time allotted.
Strong work ethic.
Fluent in English and French.

Two schedule options:

1) PM - Monday to Friday, 2pm to 11pm

2) Flex PT - Monday to Sunday, must be flexible to start at 6-8am, 11am or 2 to 3pm depending on scheduling

(PT is 20 to 30'ish hrs/ week)

Pay for day is $16.75/ hr to $18.25 depending on shift. 

Please apply with MS Word resume to jobs.deltabc@gmail.com with subject line "Bilingual CSR Agent, VL". Please specify which or both "PM or Flex PT" on the same subject line for when you are available.

Thank you to all that apply. If you feel you meet the requirements and would like to follow up, please call Vivien at 604-668-5899 ext 206.

Hours

Full Time